Shipping policy
Shipping Policy
Effective Date: 4-1-2026
Thank you for shopping with Keep It Cute Boutique & Co. Below is our shipping policy to help you understand how we handle deliveries.
1. Processing Time
- Orders are processed within 1–3 business days (excluding weekends and holidays)
- During high-demand periods, processing times may be extended
2. Shipping Rates & Delivery Times
Shipping costs and delivery times are calculated at checkout based on your location.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Express Shipping: 1–2 business days
3. Domestic & International Shipping
- We ship both domestically and internationally
- International orders may be subject to customs fees, duties, or taxes, which are the customer’s responsibility
4. Order Tracking
- Once your order ships, you will receive a tracking number via email
- Please allow up to 24–48 hours for tracking updates
5. Shipping Delays
We are not responsible for shipping delays caused by:
- Carrier issues
- Weather conditions
- Customs processing
- Incorrect shipping information provided by the customer
6. Lost or Stolen Packages
- We are not responsible for lost or stolen packages marked as delivered
- If your package is missing, please contact the shipping carrier first
- You may also contact us for assistance
7. Incorrect Address
- Customers are responsible for providing accurate shipping information
- If an order is returned due to an incorrect address, additional shipping fees may apply
8. Damaged Packages
If your order arrives damaged:
- Contact us within 7 days of delivery
- Provide photos of the damage and packaging
- We will work to resolve the issue promptly
9. Contact Us
If you have any questions about shipping:
- Email: higorgeous@keepitcuteboutiqueco.com
- Phone: 216-543-0603
Note: This policy may be updated at any time without prior notice.
